Lucy Carter Lucy is delighted to be a part of the VAO Board. She has been involved with sensory loss charities for nearly ten years, and VAO’s commitment to local sustainability is particularly important to her. Professionally, Lucy is a highly experienced governance adviser, with more than 20 years’ experience of governance and change management delivery. This has included supporting governments of the UK, Africa, the UAE and Afghanistan, and holding senior roles in a national and international NGO and a global consultancy firm. Lucy's skills include strategic analysis, project and programme management, Board and Secretariat management, building numerical and financial confidence in client and internal teams, facilitation, business process reengineering, process mapping, change management, relationship management, business case development, risk management, content writing, presentation delivery and training (particularly Assertiveness, English Writing Skills and Numerical Confidence). Lucy speaks Swahili and French, is a PRINCE2 practitioner and is currently studying for the Institute of Governance Company Secretary Qualifying Scheme (Diploma in Governance already achieved). For fun, Lucy knits obsessively and swims outside in the cold.